Frequently Asked Questions

Jungle is a platform in Singapore that helps parents discover, explore, and book the best activities for kids aged 0-18 years.

Jungle offers a comprehensive overview of children's activities in Singapore, with filters for age, location, and activity type. Once you've selected an activity, Jungle's concierge service handles the booking for you.

Yes, Jungle is completely free for parents to explore and book activities.

You can browse activities on our homepage, use the search bar for specific activities, or apply filters based on your child's age, location, and preferences.

Yes, each activity is tagged with a suitable age range to help you find options that are perfect for your child.

Absolutely! Jungle offers a mix of free and paid activities to suit different preferences.

Payments are made securely via Paynow once the concierge confirms your booking.

No, Jungle doesn't charge parents any extra fees. You only pay the activity provider's listed price.

Refunds depend on the provider's policy. Check the provider's terms on the activity page or contact the concierge for assistance. Jungle's premium merchant partners offer a full refund for cancellations up to 24 hours before your activity.

Jungle is working on adding direct booking options, personalized activity recommendations, and a loyalty program for frequent users. We're also planning to introduce family-friendly events, birthday party services, and activity packages.

You can reach our concierge through the WhatsApp button on the homepage or email us at support@jungle.baby for general inquiries.

We love hearing from parents! You can provide feedback through our website's feedback form or by emailing support@jungle.baby.